Our products are crafted from natural leather, which is a heterogeneous and unique product. Its diversity confirms the product’s natural origin and emphasizes its uniqueness. Scars, grain variations, and abrasions on the leather’s surface attest to the product’s authenticity and do not constitute grounds for complaint. The aging process of leather shoes, including deformation, abrasion, creasing, folding, or color changes, is natural. The wear and tear of materials such as heel tips or sole abrasion is a natural process and cannot be a basis for complaint.

To ensure your shoes retain their original appearance for as long as possible, please take special care of them:

• Regularly clean with a dry or slightly damp cotton cloth. For suede leather, use a brush designed for this purpose. For hairy leathers, only dry brush with a soft brush in the direction of the hair and use dedicated sprays for hairy leathers.
• Avoid excessive dampness or soaking of footwear. In case of contact with water, wipe the shoes dry as quickly as possible; water droplets can cause permanent changes to the leather.
• Do not dry shoes with an electric dryer or heater. Instead, leave them in a dry, warm place until completely dry.
• Ensure regular replacement of heel tips.
• Do not use chemical agents for cleaning and impregnating footwear (solvents, removers, etc.).
• Store footwear in a dry place in the cotton bag included with your order or in a box, preferably by filling the shoes from the inside with soft, light-colored paper.
• Impregnate footwear with natural leather care products, e.g., those based on natural beeswax.
• Black-painted leather soles, used in several cowboy boot models, will lose their outer lacquer layer, gradually revealing the lighter leather sole immediately after the first wear. This is a natural process and is not subject to complaint.
• For leather soles that wear out more quickly, they should be greased with special products designed for leather sole care. With greater material wear, the soles should undergo professional resoling by an experienced shoemaker.